Year End Internal Review And Look For Process Improvement For The New Year
The year is drawing to a close soon.
It is our usual company practice towards the end of every year to review all our in-house procedures which have been in place for the year so far and then tighten some of these procedures to better service our clients in the following year.
These in-house SOP procedures pertaining to our CFO Services, Corporate Secretarial, Accounting, Taxation, Payroll, HR Admin, and Entrepreneurship Coaching Workshops.
After 3 weeks of internal reviews, cross departments discussions and concurrences, we have searched most of the areas for internal improvement, synchronizing our thoughts and tying all loose ends in our service levels and deliveries.
We have identified areas in CFO Services, Corporate Secretarial, Accounting and Payroll for further improvement.
For Accounting, we have successfully transformed our processes and clients from “Physical” to “Digital”, allowing Clients to enjoy Cost Savings from going paperless, greater Accessibility to digital documentations and Speed of Retrieval of processed data.
For ourselves, doing Accounting paperless has helped improved our Work Scheduling in that we are no longer waiting for clients documents to be couriered to us for processing as they will be scanned into Cloud ready for our processing real time, Reduced our Volume of data-processing work as OCR and Machine Learning would help speed up data entry, and More time can be spent on Analyzing processed data and Presenting to our clients.
We shall be sharing more of our achievements in Accounting, and our journey from “Physical” to “Digital” in the coming Xero Roadshow on 23 November 2018 at The Star Vista, Corporate BackOffice has been invited as one of the Panel Speakers to share its success story in this initiative.
We are currently working on the final 2 departments – Taxation and Entrepreneurship Coaching Workshops.
For Entrepreneurship Coaching Workshops, we would be experimenting with technology to enhance presentation and learning.
This whole process will take another 2-3 weeks more to fruition. We are very confident that we would end this year exceeding our objectives set out at beginning of this year on client service levels.
In 2019, Our Teams demand ourselves to perform even better than 2018 in terms of clients servicing levels, with our improved SOPs.
This is a Promise!
If you need help, feel free to contact us at :
(O) +65 63851011
(M) +65 90880669
