Accounting , CFO cum Business Advisory

Client Success Story: Valerie Heng – Director and General Manager of Seed Contact Lens Asia

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We are thrilled to share a remarkable success story from one of our esteemed clients, Valerie Heng, the Director and General Manager of Seed Contact Lens Asia, a leading Japanese company specializing in premium contact lenses across Asia through Singapore.


The Challenge: Valerie was overwhelmed with the complexities of managing her business operations and human capital. Despite her best efforts, she struggled to understand that her greatest asset was her human capital, which was also becoming her biggest liability.


The Solution: Valerie approached Corporate BackOffice Pte Ltd for assistance. Here’s how we helped her transform her business:


1. Business Operations Analysis:


We conducted a thorough analysis of Valerie’s business operations using responsibility accounting to identify the root causes of various business issues.


2. Human Capital Restructuring:


Understanding that human capital is crucial, we helped Valerie restructure her organization by realigning her human resources to better fit her business goals.


3. Organizational Restructuring:


We meticulously shifted the various roles and responsibilities within her organization to create a more efficient and goal-oriented structure.


4. Incentivizing Success:


Utilizing part of Valerie’s financial gains, we introduced various incentives (“carrots”) to motivate her staff towards achieving key milestones in the upcoming year.


5. Performance Appraisals:


We guided Valerie on conducting effective staff performance appraisals to align her team’s efforts with the overall business goals.


The Result: Valerie saw a dramatic improvement in her business operations and human capital management. By using numbers to drive behaviors and achieve financial goals, she finally saw the light and loved the CBO way.


Transform Your Business Today! Contact us to learn more about how Corporate BackOffice can help you achieve similar success. Let’s work together to drive your business forward.


If you need help, feel free to contact us at :

(M) +65 90880669

(E) [email protected]

www.corporatebackoffice.com.sg

Written by Kelvin Loh